Delivery Policy

Delivery Options
We offer the following shipping methods:

  • UK Express Delivery: £11.99 via DHL (1-2 business days)
  • International Express: £29.99 via DHL (1-3 business days, destination dependent)
  • London Same-Day Courier: £30 (orders placed before 3pm Mon-Fri for Central London postcodes)13

Order Processing

  • Orders placed before 2pm (UK time) are processed same day (Mon-Fri)
  • Friday orders after 1pm are processed Monday for Tuesday/Wednesday delivery
  • All orders require signature confirmation1

International Orders

  • Prices shown exclude international taxes/duties (customer responsibility)
  • VAT is automatically deducted for non-UK orders
  • Delivery times may vary due to customs processing17

Important Notes

  • Perfumes can only be shipped within the UK
  • We’re not liable for customs delays or import fees
  • Customers must comply with destination country regulations113

Tracking
You’ll receive:

  1. Order confirmation email
  2. Dispatch notification with tracking details
    Track via DHL’s website once shipped1

For full details, visit our Delivery FAQ.

Last Updated: June 15, 2025